Privacy policy

Privacy Policy

Effective Date: June 12, 2023

Introduction

Welcome to MONARC SAS website. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we process your personal data when you visit our website and explains your privacy rights and how the law protects you.

Contents

All contents present on this site, including, without limitation, texts, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the property of MØNARC S.A.S or its content partners, and are protected by French and international copyright laws.

Similarly, all trademarks, labels, trade dress, product names, and service names used and displayed on our site are the property of MØNARC S.A.S and may not be used for any purpose without the express written authorization of MØNARC S.A.S. All third-party trademarks, service marks, trade names, product names, and logos appearing on the site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MØNARC S.A.S. The contents related to these third parties are the property of their respective owners.

Data Controller

MONARC SAS is the data controller of your data. We are a company registered in France.

Data We Collect

We collect various personal data such as identification information (name, email address, phone number, etc.), billing and delivery information, and login and browsing information.

Use of Data

We use your data to manage your orders, bill and ship products, track site activity through Google Analytics and Plausible.io, among others, and improve your experience on our site. We do not share or sell your data to third parties for marketing purposes.

Additionally, the data you enter in our forms may be automatically transmitted to our email marketing services and intended for our customers, always within the framework of our sports equipment marketing activity, in particular the MØNARC walking bows.

Data Sharing

For order management, billing, and product shipping, personal data strictly necessary is exchanged with our various partners, such as payment intermediaries (including but not limited to Stripe) and carriers.

Data Storage

Our site is hosted by Shopify in Europe, which is compliant with the GDPR. You can view their privacy policy on their site <https://help.shopify.com/fr/manual/privacy-and-security/privacy/gdpr>

Your Rights

You have the right to access your personal data, correct it, request its deletion, restrict or object to its processing, request the portability of your data, and file a complaint with the competent supervisory authority.

Contact

For any request related to your personal data or any complaint, you can contact us at the following email address: [enjoy@monarc-nordic.com](mailto:enjoy@monarc-nordic.com) or by mail at the following postal address: MØNARC SAS, 941, montée des Fauries, 26260 St Donat sur Herbasse. We are committed to responding to your requests as soon as possible.

Updates to this Policy

We may make changes to this privacy policy from time to time. We will inform you of any significant changes. By using our site, you agree to the terms of this privacy policy. If you do not agree with this policy, please do not use our site.